The future of ECM
Enterprise Content Management (ECM) describes an integrated suite of applications that manage the lifecycle of all content in an organization. The name itself conveys quite a lofty goal, one that has yet to be realized.
ECM consists of many different disciplines of content management. These include document and records management, scanning and archiving, web content management, collaboration, and digital asset management. To date, most of the ECM implementations we see only utilize a portion of the available technology.
However, an October 2010 Gartner forecast predicted that the total software revenue in the ECM market would grow at a compounded rate of 10.1% annually. In dollars, that’s a jump from $3.5 billion in 2009 to $5.7 billion in 2014.
We believe that ECM has begun to reach a sufficient level of maturity to realize its lofty ambitions, possibly in ways no one predicted. This white paper summarizes how we see ECM evolving over the next five years. It focuses on the key trends that will drive the future for ECM and how these trends overlap.
